tag:blogger.com,1999:blog-7078870535119697836.post4979645849560616129..comments2022-12-07T15:53:59.058+00:00Comments on Gary's Gambit: Buying online from Slow-dobeGary Fentonhttp://www.blogger.com/profile/02616344210671605355noreply@blogger.comBlogger6125tag:blogger.com,1999:blog-7078870535119697836.post-32855608049331628162011-05-06T16:20:15.445+01:002011-05-06T16:20:15.445+01:00That's weird it's different for US. I ord...That's weird it's different for US. I ordered mine yesterday and got everything I needed emailed about 30 seconds after I completed it. It now shows up in my registered products section on Adobe.com as well, which helped as I needed the old CFbuilder serial number and just looked it up.<br /><br />Had it downloaded and installed in about 30 min ( I have a sloooow connection :) )jeffhttp://www.digitalrewind.comnoreply@blogger.comtag:blogger.com,1999:blog-7078870535119697836.post-62388525287929515872011-05-06T15:52:39.056+01:002011-05-06T15:52:39.056+01:00UPDATE: 24 hours after making an online software p...UPDATE: 24 hours after making an online software purchase Adobe have emailed me to say they have processed my order and the license key is available.<br /><br />Adobe, why are you still stuck in the 1990's? Automate all of your darn processes! Your management is 20 years behind your software products.Gary Fentonhttps://www.blogger.com/profile/02616344210671605355noreply@blogger.comtag:blogger.com,1999:blog-7078870535119697836.post-6341328249118557692011-05-06T13:57:07.398+01:002011-05-06T13:57:07.398+01:00Andy, thanks for explaining the discrepancy betwee...Andy, thanks for explaining the discrepancy between download and boxed delivery. But the 1% difference in VAT isn't enough to explain how that the cost of manufacturing the box and its contents costs more than providing a download, yet the download option should be cheaper or the same cost. A big company like Adobe should encourage people to take the download option to save wasteful packaging.<br /><br />UPDATE: My license key must have been added to my account last night because it's there now. I didn't receive an email to tell me it's been added so I would have been waiting all week if I hadn't kept on checking. (I did check my junk mail folder)Gary Fentonhttps://www.blogger.com/profile/02616344210671605355noreply@blogger.comtag:blogger.com,1999:blog-7078870535119697836.post-30307204175237524722011-05-06T09:04:19.568+01:002011-05-06T09:04:19.568+01:00In regards the boxed product being more expensive ...In regards the boxed product being more expensive than the download, this is because boxed products ship from the UK (20% VAT) and electronic 'ship' from Ireland (21% VAT).<br /><br />In regards Resellers, whilst you are correct that the same process has to be performed before you get your license, you should always pays a fair bit less through a Reseller than Adobe.com (if you don't it's normally due to some currency exchange screw up).Andy Allanhttp://www.fuzzyorange.co.uknoreply@blogger.comtag:blogger.com,1999:blog-7078870535119697836.post-61255297947665063512011-05-05T22:56:26.933+01:002011-05-05T22:56:26.933+01:00Thanks for sharing your experience from the US, Ju...Thanks for sharing your experience from the US, Justin. I wish it could have been like that for me. Maybe next time I'll register with a friend's US address and benefit from cheaper prices and better customer service.Gary Fentonhttps://www.blogger.com/profile/02616344210671605355noreply@blogger.comtag:blogger.com,1999:blog-7078870535119697836.post-39799721913605602672011-05-05T21:37:15.567+01:002011-05-05T21:37:15.567+01:00Having just purchased the Builder 2 upgrade from t...Having just purchased the Builder 2 upgrade from the US Adobe store yesterday, I can say I had a markedly different experience. The store was quick to respond, and immediately after the purchase was approved I was presented with the download links for ColdFusion Builder 2 and Flash Builder 4.5. The nearly 1 GB took about 20 minutes to download, and I had an e-mail with my serial numbers before the files were finished downloading. Overall I'd say it was a great purchase experience. Again, this was from the US store, so perhaps the Adobe online stores in other regions are not as quick to respond.Justinhttps://www.blogger.com/profile/09883727235929727957noreply@blogger.com