22 May 2009

Windows Live Messenger makes me cry

For years I’ve had MSN Messenger installed so I can chat with friends and family. Recently Microsoft release a new version, Windows Live Messenger 2009. (Does it hurt them too much to think of a short name I can spit out in just a couple of syllables?)

I installed it and it crashed every single time I tried to log in. There was no facility to report the bug yet alone take out my frustration with some anonymous support guy.

6 or 8 weeks had passed and I thought surely they have fixed the bug by now. I can’t be the only user out of a million who fell foul of the 2009 release. So I installed it again from their “Essentials” online installer and BAM! It crashed again. Aaargh!

My attempt to defy Microsoft by uninstalling Messenger was blocked by the small fact that I couldn’t find an uninstall option anywhere on my computer. Nothing in the Start menu and nothing in Add/Remove Programs. Oh how I despise thee. For art thee friend or foe? I really do wonder sometimes.

4 comments:

  1. UPDATE: Like I have nothing else to do... I found a feedback form tucked away on the Windows Live site. In case anyone else needs to give feedback on Messenger here it is: https://support.live.com/eform.aspx?productKey=wlmessenger&ct=eformts

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  2. SOLUTION: It was an nVidia application causing the problem. The Nsvcappflt.exe service is the culprit and is removed by uninstalling the nVidia Network Access Manager from the Windows control panel.

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  3. SOLUTION: It was an nVidia application causing the problem. The Nsvcappflt.exe service is the culprit and is removed by uninstalling the nVidia Network Access Manager from the Windows control panel.

    ReplyDelete
  4. pidgin.im is your friend

    ReplyDelete